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WELCOME! Enjoy free shipping AND 15% off your entire order of $49+ NEW STYLES ARE LIVE IN OUR SHOP! Enjoy Free Shipping & 15% off your entire order when you spend $49+! No code necessary!

FAQ'S

Thanks for visiting our shop!

Honestly, you're the best! 

We've grown our shop by putting our customers first. We know you'll love your order, and if not... we'll make it right!

With over 850 ★★★★★ 5-star reviews on Etsy & over 5,000 sales across our online shops and growing, we want to say THANK YOU! 

We'll answer any questions you may have below.

Can't find what you're looking for? Contact us directly!

How long does it take to receive my order?
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All products are handmade to order - typically within 5 business days (Mon - Fri).


Once handcrafted, we ship via USPS & a tracking number is provided to you. Please allow an additional 3-5 business days for your order to arrive in the US.

For international orders, please allow an additional 7-10 days after shipping.

Will my product match the photo?
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Each item comes as pictured.

As Ragga Wedding products are handmade, slight variations may occur without compromising the design. 

We use the same materials and handcraft each item with delicate precision - to ensure quality and consistency on every single product that leaves our studio.

Can you cancel my order?
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Yes, we are able to cancel most orders within 24 hours of the order being placed. Please contact us at orders@raggawedding.com to see if your order is eligible for cancellation.

Returns & Exchanges
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We gladly accept returns or exchanges!

Not satisfied with your order? We'll help you make it right!

Contact us within 14 days of delivery & ship your item(s) back within 30 days of delivery.

As soon as we receive your return, we'll refund your order in full!

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Please note: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

When will my order ship?
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We're busy in our shop handcrafting beautiful wedding accessories 5 days a week!

All orders are processed and shipped within 3-5 business days. Please select the appropriate shipping method during checkout so that your order arrives on time.

Once your order has been shipped, you will receive an email with a tracking number. 

Do you ship Internationally?
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We currently ship to the continental US.

If you are outside of this region and would like us to quote shipping your order (we've shipped to the UK & beyond!), please contact us.

Help! I forgot to order (insert adorable wedding accessory here)! Can you ship my order immediately?
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Each of our products are made to order. We create, pack and ship orders Monday - Friday.

We're happy to expedite your order to ship next business day.

Please select expedited shipping during checkout and determine the shipping speed required to arrive within your desired time frame.

Allow at least 1 business day for orders to process & ship PLUS the time quoted for shipping during checkout.

I'm interested in customizing an item to my wedding colors. Do you offer customizations?
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We started as a fully custom Etsy shop! While we love our roots in creating individual pieces for every bride, we found that we couldn't keep up with the demand custom orders require while also keeping our products at reasonable prices.

We refined our product line to a beautiful array of products & matching sets that pair perfectly with a wide variety of wedding color palettes. 

We hope you find something you love in our shop! Check our insta for inspiration from our incredible brides.

Is your shop secure?
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Yes! On any page where you are asked to enter your address, phone number or credit card information, we use a secure server through Shopify that keeps your information safe.

Just look for the little lock in your browser window.